Name of Complainant	Sujata Nayak
Date of Complaint	September 13, 2020
Name(s) of companies complained against	JioMart
Category of complaint	Miscellaneous
Permanent link of complaint	Right click to copy link
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I have order grocery from jio Mart in 19/08/2020 order no 15978522709162333A and paid ₹3,401.30 online. The delivery date was showing 21/08/2020. But after 21st the delivery date was showing the next date. On 27th the delivery date was showing 28/08/2020 and on 26th I have received message that for this order a refund of Rs 268.21 processed. On 28th on Jiomart app is showing that thevorder was delivered on 27/08/2020 but till date the order is not delivered at my place. Since 28/08/2020 I am sending mail to them but no action is taken from their side. Only I am receiving assurance mail that

• We have updated your complaint and shared with our relevant team to get the same addressed on prioeity. your service no :0023575252. We ensure you our relevant team will provide you with resolution. But no action taken. The order details are as follows.

• Order Details

  Name

  Sujata Nayak

  Order Number

  15978522709162333A

  Shipment Number

  15978522709162333A-01

  Order Date

  19 August 2020

  Order Amount

  ₹3,401.30

  Invoice Number

  TFM413320500122

  Invoice Amount

  ₹3,133.09

  Refund Due

  ₹268.21

  Payment Mode

  PREPAID

  Please help us to deliver the order or refund at the earliest.

  Regards

  Sujata Nayak

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