Name of Complainant	Kamlesh Mani Tripathi
Date of Complaint	August 22, 2021
Name(s) of companies complained against	Meesho and Ecom Express
Category of complaint	Internet Services
Permanent link of complaint	Right click to copy link
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I had ordered a product on 9th August 2021 from meesho site.
Product reached to my nearest hub Deoria on 12th of August. Delivery boy it up on 13th August 2021. He called me and asked my address,I told him my address to.He asked me that is it near to bla place(khoraram). I told him yeah.He then said that when he will reach to my address he will call me.I said okay.I waited whole day(13th August) but no call came again and a message came to me that the shipment has been scheduled for next day as of my wish but it was wrong, I hadn’t asked him to reschedule the shipment.I contacted to e com express customer care they assured me that it will be delivered Next day. On 14th of August he again called me and asked where will you pick your order,I again told him my adress he said okay.I waited whole day(14th of August)but neither his second call came nor he.I again called ecom express customer care they again assured me that my product will be delivered next day for sure.
On 15th August he again called me but not said anything.I was only speaking hello hello and call got cut.I contacted ecom customer care two times on 15th of August but they said their previous lines.On 16th August he returned the product to suppliers. When I contacted meesho they told me that my address is wrong.But my address is absolutely correct.I am regular online customer of flipkart,Amazon etc shopping sites who delivers products directly to my home. I want justice.

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