Order not delivered

Name of Complainant Foram
Date of ComplaintNovember 13, 2021
Name(s) of companies complained against
Category of complaint Electronic Appliances
Permanent link of complaint Right click to copy link
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Text of Complaint by Foram:

I ordered a Panasonic Ac on 7th October 2021 which was supposed to be delivered  by 18th of October and yet amazon never fails to disappoint. I have still not received  the AC or any update regarding this issue.We’ve been in contact with the customer service several times on 20th, 23th, 25th, 28, and today to be exact and yet the only thing they asked us to do was wait for two days. Today they asked us to cancel our order even though the first installment of the EMI has already been cut from my account. This is enraging we been trying to resolve this issue for last 10 days and yet everytime we call you ask us to wait for two days and yet at the end of the day there is no solution  by your side. So what are we supposed  to do just wait like this forever and call every two days???? The other AC  that was supposed to be exchanged  has been Uninstalled for 12 days and that’s been a big hassle in this festive season. This is my worst experience  with Amazon. Its like they only care about the money and give no shit about their costumers.

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Order not delivered

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