| Name of Complainant | |
| Date of Complaint | January 8, 2023 |
| Name(s) of companies complained against | zenmasstt.com |
| Category of complaint | Internet Services |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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I bought a pair of shoes ib 12.12.2022 from zenmasstt.com which arrived in the wrong size. I have emailed them to raise the issue and to return the order and theur answer was that the returning fee would be 80% of the value of the product.
Image Uploaded by Luisa-Andreea Dima:
Vreau sa trimit Imbracamintea de catel , ca este prea mica . Cum fac ?
Salutare, am primit niste pantaloni, total diferiti fata de ce arata pe site si mici. As dori sa fac retur.
Nr. de comandă: 2023010814012524733
I ORDER KITCHEN MAT 2 PIECES ONE SMALL SIZE ABOUT 60 CM AND THE OTHER BIG SIZE 120 CM AND YOU SEND ME ONLY A SMALL SIZE AND I PAY 34 EUROS
I ORDER FROM YOU 2 PIECES RUG KITCHEN 60 CM AND 120 CM I PAY 34 EUROS AND I HAVE RECEIVED ONLY ONE PIECE THE SMALL SIZE MISSING THE BIG SIZE 120 CM WHAT IS GOING ON
i send you my e mail geodrakos@hotmail.com
Buna. Am comandat o pereche de botine marimea 38 si mi-au venit marimea 35! Am incercat sa le trimit un email sa vad cum rezolvam problema, dar mi-a venit inapoi si nici la telefon nu raspunde nimeni.
Your email anddress gr.zenmasstt.com you have given in my order is incorrect! Why?
For this, my order 2023050921674543353 is invalid! I dont want these shoes! I will not pay for this order
Ce ochelari am comandat eu?? Imi spuneti de comanda 2023061714539075523 pe care NU am facut-o!!