Order# 408-1808437-0908359 – Refund not received

Name of Complainant KUSHAL
Date of ComplaintSeptember 10, 2021
Name(s) of companies complained against
Category of complaint Electronic Appliances
Permanent link of complaint Right click to copy link
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Text of Complaint by KUSHAL:

Order# 408-1808437-0908359
Dear Team
we want to known you that we make the JBL Earbuds order At 2 August 2021. we received your product but it does not looks like the same as displayed at site . after that we talk to your executive and tell that we received the different item and they placed the replacement order for that . after that we received your replacement order this times we receive the original product but one earbuds left did not work properly . after that we talk to your executive and they placed the refund request . your product is pick up and verified by your pick up boy Mr Surjeet ( ph-9802937866). the delivery boy pick up the order 10th of Aug . they verified the product weather it is same or not at the time of pick up . they verify it and pick the order . but still now we did not get the refund kindly please make the refund amount asap . you can also cross verify it from your delivery boy by making a call . we have also a recorded call from you delivery boy that we give the original product to him . once the product is pick up from the customer address we did not know what happened next . and it is not our fault or not our responsibility to deliver it to your warehouse . it is the fault of your delivery boy or warehouse they exchange it with the another one . kindly please process our refund in next 2 working days otherwise we will give the delivery boy receording to media partner & filed a legal case againest you .
Thank You
9034860054

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Order# 408-1808437-0908359 – Refund not received

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