Name of Complainant	VIVEK KUMAR MANI
Date of Complaint	October 14, 2022
Name(s) of companies complained against	Oppo
Category of complaint	Mobile Phone
Permanent link of complaint	Right click to copy link
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I MR.VIVEK MANI VISITED OPPO SERVICE CENTER IN #147(34,35), WARD 60, PID 60-97-147, 9TH MAIN, 3RD BLOCK JAYANAGAR ( GSTIN NUMBER-29AAWCS6634F1ZO) AS I WAS FACING A ISSUE WITH THE SOFTWARE UPDATE ON THE OPPO F 19PRO MOBILE PHONE (IMEI NUMBER;863782055761570), THE PHONE WAS BOUGHT ON 10/10/2021, THE SERVICE CENTER STAFF (MS.SUDHA) HANDLED OUR COMPLAINT ON 13/10/2022 & INFORMED THAT THERE IS AN INTERNAL MOTHER BOARD DAMAGE TO FIX IT THE CHARGES COMES TO 13,166/-, WHEN ASKED FOR THE PROOF OF DAMAGE THE STAFF DENIED SAYING THEY CANNOT DISCLOSE IT TO THE USER/CONSUMER, THEY HAVE ALSO PROVIDED AN ESTIMATED CHARGES TO FIX THE ISSUE.
I TOOK BACK MY PHONE & GOT IT CHECKED IN THE LOCAL MOBILE SERVICE CENTER HE JUST UPDATED THE PHONE’S SOFTWARE WITHOUT CHARGING A SINGLE RUPEE FROM ME.

SINCE A CONSUMER BELIEVES IN OPPO BRAND FOR ANY ISSUE THEY PREFER BRAND SERVICE CENTER, THE MOBILE BRANDS ARE UTILIZING THIS & MINTING MONEY FROM THE USERS/CONSUMERS, KINDLY TAKE A NECESSARY ACTION AGAINTS THIS FRAUDLENTS AT THE EARLIEST

ESTIMATE COPY PART DESCRIPTION
MAINBOARD OPPO F19 PRO(CPH2285)(20291) 256GB 8GB IN (PART CODE-4906773)
REFERENCE JOB NO INKA042-221013023

HERE I AM ATTACHING THE PROOF OF
1) ESTIMATE JOB CARD COPY
2) MOBILE PURCHASED COPY

THANKS REGARDS
VIVEK MANI
+91-9036014812
VIVEKMANI29@GMAIL.COM

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