Only one of two products received

Name of Complainant Swarupa Ballav
Date of ComplaintFebruary 16, 2024
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Swarupa Ballav:

I have ordered on 8/2/24(order#OD15319)from Family Mart, through facebook ads. It was foldable multipocket along with separate compatment for keeping shoe s waterproof bag and the offer was buy 1 get 1 free@ rs 1199..with cod. But when the percel was delivered to me it was only 1 bag green in colour and not the same thing as it was shown in ads on 16/2/2024
But in the percel package it was written quantity 2 and the quality is not worth as well rs 1199/.Please initiate the refund process. Have raised the complaint on half an hour of receiving and can not tolerate this scam.

Image Uploaded by Swarupa Ballav:

Only one of two products received

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