Online Shopping Scam

Name of Complainant Ankit Kumar
Date of ComplaintSeptember 19, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Ankit Kumar:

I had ordered Herb Enriched Matte Liquid Lipstick Kit- Set of 5 (Bright and Pinks) and Nourishing Lip and Cheek Tint -GWP product which was free on this purchase. I had already paid the products amount of Rs. 349 in advance. My Order ID is #1361940 dated : 06th September 2023. Even after so many days, I have not received my product.
I haven’t received any detail about my order dispatch. I can’t even track the order status. The order has been showing under process since last 13 days. I tried reaching out their customer service but that is also of no help as they don’t receive the call nor do they reply back on the WhatsApp helpline. Kindly help.

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