Online shopping not taking responsibility

Name of Complainant Sheela Vincent
Date of ComplaintNovember 22, 2020
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Sheela Vincent:

  1. I ordered from legacyclothing.shop but no response and  msg .my money is deducted and no shipping details ‘.but  i received msg and ordered no. I paid on legacyclothing.shop on 11th nov but havent received any shipping details or anything was last modified.after payment I got msg.but I ordered 2 products.but I got only one msg.

Hi , thanks for your purchase of Rs. 199.00 from Legacy The Shop! We’ll notify you when it ships. View order (#3163): https://legacyclothing.shop/49487610023/orders/16acae0bcb64749e0d14a3b350df6239/authenticate?key=b0b438ccd27b7fceed2e1406dd572a8f

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Image Uploaded by Sheela Vincent:

Online shopping not taking responsibility

5 thoughts on “Online shopping not taking responsibility

  1. I ordered from legacyclothing.shop but no response and msg .my money is deducted and no shipping details ‘.but i received msg and ordered no. I paid on legacyclothing.shop on 11th nov but havent received any shipping details or anything was last modified.after payment I got msg.but I ordered 2 products.but I got only one msg.

    Hi Prachi, thanks for your purchase of Rs. 299.00 from Legacy The Shop! We’ll notify you when it ships. View order (#5907): https://legacyclothing.shop/49487610023/orders/a7ac6c34faf62759fbc803a0a946e571/authenticate?key=bc5477cef1296f0ad4d218058d2f0cd4

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  2. They have another site named Fancy Dolo. And I got their customer care number. I tried calling them and asked for my order details. They said you can’t get the order because my address is too far for them. Then they asked for the registered number and sent an app link. The app is a fraudulent app which is used by them to get access of your phone ans steal all the details on your phone. They said they will refund the money once I give the access. But never tell them your access id. I request higher authority to kindly look into this matter and serve justice.

  3. They refunded my amount after 10 days of continuous mails that I sent on their email id which is [email protected]. So I suggest you keep sending mails to them until you receive their response. Let me know if this helps.

  4. Maine legancycloth.shop se shopping ki thi 13november ko aaj tak nahi parsal aaya aur nahi balance aisa kyun

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