Online shopping fraud

Name of Complainant Jaygo Boro
Date of ComplaintApril 10, 2024
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Jaygo Boro:

I ordered from https://bargainbloomco.myshopify.com
Two cargo pants which is delivered different other than I ordered. Colour and meterial is different as from shown in the picture as well as the product received was completely damaged inside while I unfold it all.
Now I want to return the product and get a refund as there is refund policy of 15 days as it says in website. But the problem is there is no refund option showing as well as all contacts and details which are given in website is totally not available. Please help me out to return and get a refund.
Order tracking number: 340714452956
Here I attached the order summary and receipt. Which was done through shipment rocket and Amazon dilivery service.
The sender name is “Inkura Mandeep”
The return adress provided in courier is
H.No, Hari Om PG in Badli, Rohini for students and professionals (bachelors), 49, Badli Ext Rd, Badli, Rohini, New Delhi, Delhi, 110042

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