online shopping fraud

Name of Complainant Sunil Ranpise
Date of ComplaintDecember 27, 2020
Name(s) of companies complained against
Category of complaint Cyber Crime
Permanent link of complaint Right click to copy link
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Text of Complaint by Sunil Ranpise:

hello ,

I place 1 order  on 18/12/2020 on https://duskauto.com/  . I found this on my facebook account.

Order 90RIN2399 for INR.899/- prepaid by debit card

After placing these orders , order number got generated which mentioned the product details (attached) and also that details will be sent to my number (my mobile number that i used to log in)

there is no way that i can check on these order on the above portal as the order search feature just does not exist .

I never got any confirmation on above orders  to my mobile number (which i used to log in ) at the time of making payment. When i tried to click on “Contact us” on the order summary , i find the below email address : –

[email protected]

When i look up “contact us ” on home page , it points to a different email id [email protected]

i sent two reminders already to this email id but no response.

looks like fraud to me . I have been billed on my credit card . I have attached the  image that i took as screenshot on my mobile .

i received only this message :

Hi Sunil, thanks for your purchase of Rs. 899.00 from Online Shopping! We’ll notify you when it ships. View order (9ORIN2399): https://duskauto.com/51114279064/orders/16573766e1918e16bf64a317bcb4335c/authenticate?key=cf35a4061d3013645cf70f59331afc5e

Text STOP to unsubscribe.

can you help me // thanks in advance

Image Uploaded by Sunil Ranpise:

online shopping fraud

One thought on “online shopping fraud

  1. Mr.sunil same thing happened to me.. The same torch light I ordered but no response.. Last week I received a torch worth just rs 46.. Its no match to the product listed.. This is fraud company.. In the parcel they mentioned one customer care number.. I spoke to 2 ladies and they said we not fraud and will return money in 15 days.. 15 days not over .. Im waiting but now changed the website to defibits.com . I dont know where to complain so I raised this concern to my credit card bank luckily they refunded the amount and looking at this site

    U try this number 9311821068 this is that cheating company call center

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