| Name of Complainant | |
| Date of Complaint | December 27, 2020 |
| Name(s) of companies complained against | https://duskauto.com/ |
| Category of complaint | Cyber Crime |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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hello ,
I place 1 order on 18/12/2020 on https://duskauto.com/ . I found this on my facebook account.
Order 90RIN2399 for INR.899/- prepaid by debit card
After placing these orders , order number got generated which mentioned the product details (attached) and also that details will be sent to my number (my mobile number that i used to log in)
there is no way that i can check on these order on the above portal as the order search feature just does not exist .
I never got any confirmation on above orders to my mobile number (which i used to log in ) at the time of making payment. When i tried to click on “Contact us” on the order summary , i find the below email address : –
When i look up “contact us ” on home page , it points to a different email id careonlineshoppings247@gmail.com
i sent two reminders already to this email id but no response.
looks like fraud to me . I have been billed on my credit card . I have attached the image that i took as screenshot on my mobile .
i received only this message :
Hi Sunil, thanks for your purchase of Rs. 899.00 from Online Shopping! We’ll notify you when it ships. View order (9ORIN2399): https://duskauto.com/51114279064/orders/16573766e1918e16bf64a317bcb4335c/authenticate?key=cf35a4061d3013645cf70f59331afc5e
Text STOP to unsubscribe.
can you help me // thanks in advance
Image Uploaded by Sunil Ranpise:
Mr.sunil same thing happened to me.. The same torch light I ordered but no response.. Last week I received a torch worth just rs 46.. Its no match to the product listed.. This is fraud company.. In the parcel they mentioned one customer care number.. I spoke to 2 ladies and they said we not fraud and will return money in 15 days.. 15 days not over .. Im waiting but now changed the website to defibits.com . I dont know where to complain so I raised this concern to my credit card bank luckily they refunded the amount and looking at this site
U try this number 9311821068 this is that cheating company call center