online shopping fraud

Name of Complainant Nitin Puri
Date of ComplaintDecember 13, 2020
Name(s) of companies complained against
Category of complaint Cyber Crime
Permanent link of complaint Right click to copy link
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Text of Complaint by Nitin Puri:

hello ,

I place 2 orders  yesterday on https://duskauto.com/  . I found this on my facebook account.

Order 9ORIN1626 for INR.799/- prepaid by credit card

Order 9ORIN1627 for INR.799/- prepaid by credit card

After placing those two orders , order number got generated which mentioned the product details (attached) and also that details will be sent to my number (my mobile number that i used to log in)

there is no way that i can check on these two orders on the above portal as the order search feature just does not exist .

I never got any confirmation on above orders  to my mobile number (which i used to log in ) at the time of making payment. When i tried to click on “Contact us” on the order summary , i find the below email address : –

shopifyshriram@gmail.com

When i look up “contact us ” on home page , it points to a different email id careonlineshoppings247@gmail.com

i sent two reminders already to this email id but no response.

looks like fraud to me . I have been billed on my credit card . I have attached the  image that i took as screenshot on my mobile .

can you help me // thanks in advance

Image Uploaded by Nitin Puri:

online shopping fraud

7 thoughts on “online shopping fraud

  1. The same fraud has happened
    to me as well. There would be many consumers who would have got cheated from this company . I am providing you the link…
    https://duskauto.com/products/2020-latest-technology-super-soft-home-slippers?_pos=14&_sid=74d99b96b&_ss=r&fbclid=IwAR28i1O4xt3ToKmfuYwTtHHWG33XVf1RgZWAxom5p1pCzDYaNImBsaPwP-I

    I think we should fight against this fraud which has come up through an E commerce site. I am scalling up the issue as well.

    1. Mr.sunil same thing happened to me.. The same torch light I ordered but no response.. Last week I received a torch worth just rs 46.. Its no match to the product listed.. This is fraud company.. In the parcel they mentioned one customer care number.. I spoke to 2 ladies and they said we not fraud and will return money in 15 days.. 15 days not over .. Im waiting but now changed the website to defibits.com . I dont know where to complain so I raised this concern to my credit card bank luckily they refunded the amount and looking at this site

      U try this number 9311821068 this is that cheating company call center

  2. This happens to me also. I think Facebook also partnered with this company. I lost 899.00 for a torchlight. my order no90RIN4077 DATED 20 DEC 2020.

  3. I have been cheated too. I ordered the soft slippers and when the product came it was a hard and cheap slipper. I couldn’t even wore them. And yes, they took down their website too. Such as shame.

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