Online shopping channel (product damaged but didn’t replaced it)

Name of Complainant Nitin
Date of ComplaintDecember 10, 2022
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Nitin:

I bought a watch from a telegram channel named “brand shopping area”. It was a gshock casio black watch which costed me Rs1040. After i received the product i found it damaged. The digital part was working but the analogue part was damaged. And when I messaged the seller or “channel owner” , he told me to repair it myself. And when I told him to replace it. He started ignoring my messages. He stopped replying to me. I got scammed by receiving the damaged product. His number: +917558831023 (ameen). Please take some action as soon as possible.

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