Online retail purchase

Name of Complainant Runa Elza Philip
Date of ComplaintAugust 18, 2020
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Runa Elza Philip:

hi,

 

I made an online prepaid purchase from VWestern a so called online retailer of ladies clothing on 02 August 2020. The order i.d being 2576 amounting to Rs. 1398/-.

I haven’t received any communication w.r.t the items neither dispatch nor delivery.

I sent them WhatsApp messages as well as called them on phone….no response.

I sent 02 e-mails to them with no response.

I need to get a refund if the entire amount.

Image Uploaded by Runa Elza Philip:

Online retail purchase

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