Online Purchase from AMAZON

Name of Complainant Hrithika Menon
Date of ComplaintApril 17, 2022
Name(s) of companies complained against
Category of complaint Miscellaneous
Permanent link of complaint Right click to copy link
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Text of Complaint by Hrithika Menon:

I am highly disappointed with the Amazon service this time for my order 404-7935074-5865121.
I ordered a One Plus Buds Z2 Obsidian Black but I received totally another local company Ear Buds in the box.
I placed the order on 27th March and received the delivery on 28th March and from that day till date I am calling Amazon Customer service continuously but no one is taking proper action. I have to repeat the same story everytime I call and everytime a new RETURN pick up request is initiated but nobody comes and picks it up for RETURN.

Attaching the photos of the wrong product received.

Awaiting to hear from Amazon.

Image Uploaded by Hrithika Menon:

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