online Payment done but its fake site

Name of Complainant Jitendra Dhanotia
Date of ComplaintMay 15, 2019
Name(s) of companies complained against
Category of complaint Electronic Appliances
Permanent link of complaint Right click to copy link
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Text of Complaint by Jitendra Dhanotia:

Respected Court,

I ordered a smart watch imported Frontier s3 from “getsby.in” on 21st April 2019 and paid an amount of Rs 1599 using upi. But the fact is that I have not got any order confirmation mail or message till then.

I searched for their support service and mailed in two support email ids “hello@getsby.in” and “support@getsby.in” but in both the domains the mail delivery is failed.

However I have proof of payment and order id and transaction id for the same.

It is to mention that after the payment on my Id it will show the payment failed. But I have done the payment using Paytm. I have deducted the amount for the same.

I guess the shopping site is fake.

So I request you to have a look at this matter and give me a support . either the product or the amount should be refunded from the shopping site.

Regards,

Dr. Jitendra Dhanotia

Indore

9098619650

 

Image Uploaded by Jitendra Dhanotia:

online Payment done but its fake site

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