Online order placed, while making payment amount got debited twice to my account but the order not confirmed

Name of Complainant Subrahmanyam GVS
Date of ComplaintJune 14, 2023
Name(s) of companies complained against ,
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Subrahmanyam GVS:

On 31052023, while browsing the You tube channel, an ad appeared reg sale of dryfruits of kanaiyadryfruits and placed order through the link on the ad but while making payment an amount of Rs. 644 got debited to the account, but order did not complete as the page hanged. Tried again, then also amount of Rs.644 got debited, but order is not complete.

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