Online order from pohunch.com but no response after money debit

Name of Complainant Deepti Srivastava
Date of ComplaintDecember 20, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Deepti Srivastava:

I placed an order (order ID: 112151) of 20 bottles of mustard oil on 14th December, 2023 and while the money of rupees 480 has been debited from my account no confirmation of the same had been sent.
I have tried whatsApping, mailing and calling but received no response. And as the order is not reflecting in my orders tab, I cannot cancel. I would like a refund back.

Image Uploaded by Deepti Srivastava:

Online order from pohunch.com but no response after money debit

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