Online Mobile purchase on Flipkart

Name of Complainant Utkarsh Kaithwas
Date of ComplaintNovember 18, 2023
Name(s) of companies complained against
Category of complaint Mobile Phone
Permanent link of complaint Right click to copy link
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Text of Complaint by Utkarsh Kaithwas:

Ordered a mobile phone on Flipkart app which cost 63999/- on 14th of November I received the mobile Flipkart got policy of open box recieving which I opened and got a defective product which is not switching on verify by delivery boy and I asked him to replace it. After that I talked to the sales executive who claims to replace it today on 17 November 2023 a got a notification that my order is cancelled and I have to re order it on higher prices. Now product is 2000 rupee more than the value which I ordered previously.
Kindly help me to solve this issue.
Thank you

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