Online merchant has taken money and did not deliver goods.

Name of Complainant Dhirendra Rana
Date of ComplaintJanuary 4, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Dhirendra Rana:

On 12th November, I purchased one bag from fashionmasters.in. The payment gateway was PayU.in. PayU.in claims big cliants. That prompted me to believe in the fashionmasters.in merchant.

I sent emails to PayU.in to assist getting physical address and other contact details for merchant Ankesh Harsukhbhai ramani(trading as fashionmasters.in). They only gave a gmail address that does not respond to my email seeking either the delivery of purchased item or refund Rs. 499-

Image Uploaded by Dhirendra Rana:

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