| Name of Complainant | |
| Date of Complaint | December 3, 2023 |
| Name(s) of companies complained against | AeronFly International Pvt. Ltd |
| Category of complaint | Cyber Crime |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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Dear Sir/Madam, i received ur mail regarding the dispute of transaction through credit card.
Sir both the transactions were occured after hacking my mobile through an app named as “Quick support” which is not known to me as mobile hacking app. using this app person has been able to monitor my every activities on mobile and hence also the OTP’s send to me by bank.
After transaction would occur, i received a messages from bank that “we are unable to reach you to confirm transacxtion of Rs 9999/- from aeron fly international pvt ltd and 10316.7/- through Mobiwik Systems Pvt Ltd.
My point is-
1. that both transactions occur at around 11:38 Am after OTP received at 11:37 AM, but the bank text messages send to me by bank is 12:10Pm on 18/04/2022{screen shot attached] and received by me at 12:47 PM, .
The company aeronfly international pvt ltd has been able to recover and Refund Rs 233/-Only .which is credit to me dated 27/05/2022
