| Name of Complainant | |
| Date of Complaint | August 8, 2023 |
| Name(s) of companies complained against | onetime pe (payless pro) |
| Category of complaint | Internet Services |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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I subscribed to a Jio account for a duration of 1 year. Initially, they successfully recharged my account for the first 4 months on a monthly basis. However, I am currently unable to proceed with recharging. Despite my attempts to contact customer service via phone, I have been advised to send an email with all the relevant details. They assured me of a response within 6 hours, but it’s been 10 days now and I have not received any reply regarding my issue.
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