Name of Complainant	vinod
Date of Complaint	October 10, 2022
Name(s) of companies complained against	Jeeves consumer services Private Limited
Category of complaint	Internet Services
Permanent link of complaint	Right click to copy link
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Jeeves Consumer Services Private Limited .
Hi

Am facing many issues by jeeves service,

1. Technician Rizwan (Mob: 8088171121) Who asked me to to send video if Accidentional damage and i sent the video and photos of it ,
later he himself assuming (Without visiting the house) the TV condition and trying to update as manufactured damage and I raised the problem , later rizwan called me over the phone and said its coverable u ill get refund.(its a wrong inform given by rizwan)
2. Technician Sharif ( Mob: 9380494730 ) Who visited my home and removed all tv accessories , wire and kept it in a tv box . The technician informed me that it’s covered in our warranty sir , will get our tv replacement or repairable in 4 to 20 working days.
which was done on 28th of september.
If its cover for repairable or replacement why they are not processed for further,
I request the concern team to look into details and provide me service.
technician shariff said in 2 days one more pickup technician will come and do the needful for further replacement or repairable process.
We trusted jeeves will do the best
kindly take action on Rizwan & Shariff for playing with our emotions from beginning and making us awaited from 7days
For more details kindly find the attachment
3. Samiulla Technician ( Mob: 9980505970) came and took videos and informed us, just like the technicians above
4. Syed moin ( Mob: 7892246646) came and took videos and informed us, just like the technicians above
5. aftab ( Mob:9845580848 ) came and took videos and informed us, just like the technicians above
MY QUESTION TO YOU GUYS IS WHETHER JEEVAS ARE MAKING US FOOL FROM 20 DAYS , PLAYING WITH OUR FEELINGS,
WHENEVER I CALL CUSTOMER CARE THEY SAY SAME DIALOGUE 2 BUSINESS WORKING SAYS FROM 20 DAYS AND SAME WORD THEY ARE ESCALATING FROM 20 DAYS
I REQUEST CONCERN TEAM TO DO NEEDFUL
I’M BEGGING FROM 20 DAYS
.

Registered Mobile: 9740555398
Order ID: OD122036251181307000
Complete TV Protection (3 Years)
Sold By: Jeeves consumer services Private Limited , Ship-from Address: L-169, 13th Cross, 5th Main,, Sector – 6, HSR Layout,, BANGALORE, KARNATAKA, 560102, IN-KA GSTIN – 29AABCJ9421C1ZP
Invoice Number # EAAAAB-06739767

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