OnePlus TV 55Q1Pro

Name of Complainant N Anil Kumar
Date of ComplaintFebruary 27, 2022
Name(s) of companies complained against
Category of complaint Electronic Appliances
Permanent link of complaint Right click to copy link
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Text of Complaint by N Anil Kumar:

My television is under repair since 2 months now. I’ve lodged a complaint with OnePlus Customer care on 17/12/2021. Till date the issue has not been resolved nor any technician has even visited to at least check on the issue. I’ve been calling the customer care every 7-10 days now to get updates & I’ve been sending e-mails to follow-up, but in vain.

It’s been embarrassing to me in front of my family members & many guests & neighbors who visit my house to sit in front of this blank television. It is also very disheartening for my family members to spend their loanly time without any entertainment from this television which was the subject matter in buying the same.

I’m deeply hurt with the quality of the product & the services as well. Kindly help me resolve the issue directing the company to provide quick service or an immediate replacement of this television shall be highly appreciated.

Please do the needful.

Thanks & Regards,
N Anil Kumar
9448033063

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