One Product was missing out of 2 products in side the package. Though I am raising concern multiple time Amazon customer service not ready to help me out on this.

Name of Complainant Sangita
Date of ComplaintAugust 15, 2021
Name(s) of companies complained against
Category of complaint Electronic Appliances
Permanent link of complaint Right click to copy link
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Text of Complaint by Sangita:

On 2nd Aug I got my Amazon order deliver of 2 product in single package of worth around 18k. But one product of worth 13k was missing though the invoice was on the package. I raised my concern immediately on same day and did follow-up multiple time, but customer service persons were telling me that, they can not do anything on this neither refund nor delivery of product. So whose fault is this? I did not get product and lost 13k money. Is it appropriate to do with users? completely disappointed.

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One Product was missing out of 2 products in side the package. Though I am raising concern multiple time Amazon customer service not ready to help me out on this.

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