| Name of Complainant | |
| Date of Complaint | December 29, 2022 |
| Name(s) of companies complained against | Cred |
| Category of complaint | Banking |
| Permanent link of complaint | Right click to copy link |
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On 5th December i have made a bill payment of Rs25,003 on cred app. It shows the transaction is failed on cred app, but the money deducted from my bank account. When i contacted bank they said the transaction was successful to the beneficiary account.
To investigate more bank asked for statements or ARN number. Both details cred can not provide me. They can only share me the UTR number. Cred can not provide any proper detail to show bank that they have initiated the refund.
Now i am stuck in the middle.
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