OLA Service

Name of Complainant Ankoji Rao N
Date of ComplaintJuly 23, 2023
Name(s) of companies complained against
Category of complaint 2-wheelers
Permanent link of complaint Right click to copy link
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Text of Complaint by Ankoji Rao N:

Suddenly my vehicle was stopped in running and raised a complaint with reference #118723 for Road Assistance which comes under OLA care+. Waited on the road for 4 hours in raining and no response from the OLA Custome Care or Racko (Thirparty Towing service).
Whenever called customer care simple answer “We are checking with the backend”, was no response from them.

I have towed myself 1km to my home because of no response from them.

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OLA Service

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