Name of Complainant	Ashok Reddy
Date of Complaint	April 20, 2022
Name(s) of companies complained against	Ola Electric
Category of complaint	2-wheelers
Permanent link of complaint	Right click to copy link
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Hi, I bought ola S1 pro and made full payment on March 17th. After that fire accident and other reviews about the heating problems of the scooter, I have canceled my booking during the last week of March. 499 was refunded on April 2nd. The remaining amount is still not refunded. And this was bought through a credit card. Since they delayed the refund, I had to pay the credit card bill for 1.39 lakh for this transaction. Even if they refund I will be incurring a 3.3% of the charge to convert that to cash. I have been calling customer care for more than three weeks, I get the same reply every time, wait, it is in process. The promised refund duration is 7 to 10 working days. BUt still now I didn’t get any refund (19th April)

Below are the order details.
OET-483514612281221-XCI323

Image Uploaded by Ashok Reddy: