OLA Electric not repairing my scooty for 1 month

Name of Complainant Clavan Dsouza
Date of ComplaintSeptember 11, 2023
Name(s) of companies complained against
Category of complaint 2-wheelers
Permanent link of complaint Right click to copy link
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Text of Complaint by Clavan Dsouza:

My scooty broke down a month ago, and I had raised a complaint to repair my scooty (on 11th Aug). I have been calling them everyday for a month, only to hear “please be patient, our team will call you”, but nobody calls.
I get appointments for repair, that I make time to accommodate but people are no-call/no-show.
My tickets have been closed without resolution multiple times and I have no means of escalating the issue, apart of calling customer care, and they too can’t forward my calls to higher ups.
Today is the 11th of September.

Image Uploaded by Clavan Dsouza:

OLA Electric not repairing my scooty for 1 month

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