OLA cabs charged 2 times payment for the single ride.

Name of Complainant JEGAN J
Date of ComplaintSeptember 25, 2022
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by JEGAN J:

I had a single ride on OLA cabs for last year October 14. Driver asked me to pay by cash. Hence i paid my cash Rs.194 to the driver. I get shocked after 1 month my payment is still pending in my OLA account so that i m unable to use the services until payment due is cleared.

I can’t accept for that to pay 2 times for a single ride.
I contacted there customer care after long research ( very difficult to catch them) , but no use. They told me to, we cannot able to help you and cut the calls frequently.

I want to raise a consumer complaint against OLA Cabs for this and also their rude behaviour to the customers. I m very disappointed for their services.

I request to please take a severe action against OLA cabs for not repeating this in future for any customer.

I also attached the ride details here for your kind reference.

I hope i will get the solution from your end.
Thank you

Image Uploaded by JEGAN J:

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