Not Shipping after order placed and No Refund is made

Name of Complainant Vijayakumar Sunkara
Date of ComplaintMay 14, 2021
Name(s) of companies complained against
Category of complaint Electronic Appliances
Permanent link of complaint Right click to copy link
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Text of Complaint by Vijayakumar Sunkara:

I placed an order on their website https://www.addmecart.com/ on 18.04.2021.
Order Details:
Item: Mi Notebook 14 Intel Core I3-10110U 10TH Gen Thin And Light Laptop Xma1901-Fi
No: 2
Order ID: 71107700164905
Date of Order: 18.04.2021
Order Amount: 68,298/-
As on today i.e. 10.05.2021, there is no information on shipping and even status of the products.
They don’t have customer care and no phone number is available to contact. They haven’t been responding through emails.
I have contacted several times through WhatsApp, but there are still aksing more time and reluctant to respond.
 I have tried cancelling the order, they are not allowing the same.
I got stuck in between, I am neither getting the products I ordered, nor my money is refunded.
I even placed a cancellation request and the same has not been accepted and refund is not processed till now.

Image Uploaded by Vijayakumar Sunkara:

Not Shipping after order placed and No Refund is made

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