NOT RESOLVING THE QUERY

Name of Complainant SIDDHARTH PANDEY
Date of ComplaintDecember 2, 2022
Name(s) of companies complained against
Category of complaint Banking
Permanent link of complaint Right click to copy link
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Text of Complaint by SIDDHARTH PANDEY:

I am following up with rupeeredee since last 2 months for a technical error but getting the same reply every time that your issue will be resolve within 7 days its going on since last 2 months when i asked to deactivate my account they are not even deactivating it.I have also mailed them to stop the promotional mails & messages but yet even that are not stopped.hence requesting you to kindly support me for deactivation or else resolving my issue with there team. There s=is also no point of contact details mentioned in there app or website.How come RBI neglects such kind of mistakes

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NOT RESOLVING THE QUERY

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