Not releasing the refund ,even after airline is confirmed the amount

Name of Complainant Shajith
Date of ComplaintFebruary 7, 2022
Name(s) of companies complained against
Category of complaint Airlines
Permanent link of complaint Right click to copy link
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Text of Complaint by Shajith:

I have made a change in the flight and Airlines confirmed that there is a refund. After 4 weeks a follow up Yatra confirmed that they will refund the money ( Email Sent on Jan 23rd , Refer attached image ). When i followed up on 1st of feb , yatra is telling me , the email was sent wrongly ……… Really ? Are you kidding ?

Do the needul and make the refund. You have all the details about mode of payment.

Image Uploaded by Shajith:

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