| Name of Complainant | |
| Date of Complaint | June 19, 2023 |
| Name(s) of companies complained against | Travolook |
| Category of complaint | Airlines |
| Permanent link of complaint | Right click to copy link |
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Reference: PAX: Adline dsouza
PAX: ROYSTEN DSOUZA
PAX: JOY JAMES PAIS
SUBJECT: COMPLANT AGAINST HOLDING THE PAYMENT FOR 2 LONG YEAR
EVEN AFTER SUBMITTING THE NECESSARY DETAILS FOR THE REFUND.
Dear Sir, Madam,
On was scheduled to fly with from to .
This concerned flight . This flight was cancelled by your
agency due to increase in the fare from the airline.
REFUSAL OF VOUCHER
In the event of a flight cancellation due increase in the fare, I was asked to wait for 20-25
working days and I was told to wait yet I have not received my payment it is nearly 2 YEARS
months are going to finish EVEN AFTER SUBMITTING ALL THE NECESSARY
DETALS WITH ID PROOF.
Right to refund of ticket price
Pursuant to article 72 of Indian Regulation (IC) year 1872 I am entitled to a refund of the ticket
price in the amount of remaining Rs. ., Rs. ., Rs. .
TOTAL: 14907.00
If my request does not result in payment of the above-mentioned compensation amount, I will
submit my complaint to the relevant supervisory authority and will take legal action if
necessary.
With kind regards,
Melwin Jackson noronha
