| Name of Complainant | |
| Date of Complaint | July 17, 2020 |
| Name(s) of companies complained against | Airtel |
| Category of complaint | Internet Services |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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Sir/madam,
We were seeking for broadband connection, 3 months package (₹2828). We delt with Hari (fse) regarding this on 02/07/2020. The amount of ₹2828 (transaction id : 329055400)was paid on the same day as the person ensured the connection by the next day and the form number : 0441650999. The transaction was failed due to Airtel server down, however the amount was detected from our accout. When we contacted Hari regarding this, we were told that the deducted amount will be refunded within 3 days . It has been 2 weeks yet no progress. User in Airtel kept on escalating one after one but the problem haven’t solved yet. I want to know when can I get my connection or money refunded.
I never expected airtell will do such a irresponsible service like this .
The contacted person,
Hari (fse) : 7904940733
Balaji (manager) : 9962456456
Udhay : 8056234560
I have lost my one month work due to this I don’t want this to repeat. So Please do the needful as soon as possible.
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