Name of Complainant	Arun Mittal
Date of Complaint	July 8, 2022
Name(s) of companies complained against	Future Club choice
Category of complaint	Tours & Travels
Permanent link of complaint	Right click to copy link
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This company is a fraud and will say anything to trap you.
This is my worst experience with a Future Choice Club (don’t confuse it with Future Group). The sweetness and the gesture the sales team will show while selling their membership, you will be bound to fall into their trap, and once you swipe your card, they will give you an agreement to sign stating that this is the written commitment of what we discussed showing the amount paid. They will not let you read the other conditions saying that you can read it after going home.

Following is the description of the incident that I have gone through with “FUTURE CHOICE HOLIDAYS AND HOSPITALITY PRIVATE LIMITED registered address is CABIN NO.7, D-3 LGF KALKAJI NEW DELHI South Delhi DL 110019, Doing business as Future Choice Club with office G-14, 2nd Floor, Sector-3, Gautam Buddh Nagar, Noida-201301

We received a call and were told that you have won a 3N/4D trip voucher completely free. You can come and collect and you dont have to pay anything.
We went on 21/10/2021. On reaching, they told us before giving the vouchers we want to tell you about our company. So they started the presentation.
The first thing they told us was that our company is 10 years old. However, if you google and check Future choice has been registered in 2019.
They start showing you the hotels they offer and mesmerise you. Then they tell you that they are offering one time offer valid only for today in which you’ll get 25 years of membership.
You have to pay one time payment plus AMC every year in which you’ll get 6N/7Days stay. I
If we don’t avail the holidays we can pay the AMC next year whenever we avail the holidays. And we only have to pay the AMC after availing the holidays.
And you can stop the process of the membership if you want during our welcome call and you’ll get the refund. They will not mention that 25% will be deducted.
Also, they mentioned you can avail your holidays of next year in advance.
We were somehow convinced by them after the presentation and the discount they offered.
So we made the payment. And they give you a form to fill your details which is same as the agreement but donot have the T&C attached to it.
After the payment they said we will make the agreement now for you till the time you have dinner.
When we came back they gave us the agreement to sign which was same as the form we filled earlier but also had T&C attached to it (see the photos uploaded). They directly tell you to sign the agreement without even letting us read the T&C. I tried to read the T&Cs, and found one point missing. So the representative told that you can go home and read and whatever is missing we will mail you in written.
We made the payment at 9:18 pm on 21/10/3021. After reaching home we read the T&C and realised that we have been cheated. The company is not even 2 years old. And T&C are not even matching with what was communicated with us. It was written that we have to pay the AMC 180 days in advance and that to every year. We were offered gold membership and told that you need to make booking of tour trip 7 days in advance. However, in T&C it was written gold members have to make booking 15 days in advance.
In the refund section it was mentioned that 25% will be deducted.
But after reading all this we right away mailed the company for cancellation at 12:27 am on 22/10/2021 (within 3 hours). We were not even registered till that time.
In morning we called Mr Abhishek Verma and asked him for cancellation. He told us you will have to visit noida office on 25/10/2021 and you will get your resolution there only. So we visited their office on Monday and met Mr Dharmendra. We asked him the same thing to cancel our membership and even told him that we have made of 160000 through credit card and will not be able to pay it if you don’t provide refund. We haven’t even received the welcome call yet. Please cancel our membership. So he told he can’t do anything right now but will talk to the management and reply through email in 48 hours. And we came back home. Still after all this we were registered and got a message from them at 5:19 pm stating ‘Welcome to Future choice club’ along with the User id and password.
And today we called them since we hadn’t heard from them and it had been more than 48 hours. So Mr Dharmendra told us that you just have two options. We will convert your membership to 10 years and we will refund you some amount or avail a trip and after that we will refund you your money after deducting 25%.
People be aware of such fraud companies. Hope you don’t come in their trap. Do read the T&C’s that I have attached as photos over here.
We want full refund as we were mislead and not disclosing the full information while presentation is wrong for the clients.
Please take some action.
This is a void agreement that can’t be enforceable as it is a one-sided agreement that doesn’t give me any right to cancel. the impugned contract is the one-sided standard form of contract (where the parties are not equal in the bargaining power)

Please help me get my money back since this is purely a fraud that has happened to me.

Image Uploaded by Arun Mittal: