Not refunding my money even after so many days

Name of Complainant Jeet Dev
Date of ComplaintMay 6, 2023
Name(s) of companies complained against
Category of complaint Mobile Phone
Permanent link of complaint Right click to copy link
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Text of Complaint by Jeet Dev:

Hello, I’ve ordered a Sony Xperia XZ3 from Ovantica.com , after finding out that the phone does not supports Jio sim card so i asked them for a refund.
They firstly did nothing to reverse pickup the product but after few days of calling again and again they arranged a pickup .
Now when the product has reached them they are doing same thing not picking up calls and hence NOT REFUNDING MY MONEY BACK.
the amount is Rs- 10,400 .
Please help me to refund my money back asap.
my order id is – 7788992332

Image Uploaded by Jeet Dev:

Not refunding my money even after so many days

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