Not refunding money against bus cancellation

Name of Complainant RAJU
Date of ComplaintDecember 27, 2023
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link
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Text of Complaint by RAJU:

Hi Team,

I have booked 1 seat from tirupati to tadepalligudem on Tranz India bus from their portal(https://www.tranzindiabus.in/) on december 22nd 2023.
I have got message and call saying that bus got cancelled due to breakdown issue. And received a message saying that the amount will be refunded in few days.
Still the ticket amount(Rs.2353) didn’t credited back to my account.
I had sent multiple reminder mails regarding the ticket refund, called multiple times as well, no one responding.
Could you please find the below screenshot and take necessary action on Tranz India Bus.

PNR: 122693
Source & Destination: tirupati to tadepalligudem
Travel Date: 22nd dec 2023
Travels Name: Tranz India bus(tirupati)
Email: [email protected]

My email: [email protected]

Thank you in advance…..

Image Uploaded by RAJU:

Not refunding money against bus cancellation

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