Not refunding money

Name of Complainant Mrinal Ray
Date of ComplaintNovember 21, 2021
Name(s) of companies complained against
Category of complaint Airlines
Permanent link of complaint Right click to copy link
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Text of Complaint by Mrinal Ray:

I purchased ticket from spice jet from Dubai to Bagdogra via Mumbai and the travel date was in May 2020. Due to covid restrictions flight was canceled and the money was put under credit shield for one year.
Now since May 2022 I am constantly following up with their customer service to get the refund. They are just delaying without showing any reason.
It’s more than 18 months now my money is blocked by the airlines.
Please help to get the refund

Image Uploaded by Mrinal Ray:

Not refunding money

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