Name of Complainant	Ankit Kumar
Date of Complaint	December 31, 2022
Name(s) of companies complained against	Travolook
Category of complaint	Airlines
Permanent link of complaint	Right click to copy link
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I tried to book a flight ticket from Darbhanga (DBR) to Delhi (DEL) on dated 24Feb’22, through the website of Travolook. i.e, www.travolook.in.
I got a mail that my booking is “In Progress” with booking reference no. REF*********, and the amount of rs.5926 has been debited from my acc.
But, after few minutes, I got another mail that my booking has cancelled due to fare expiration.
Then i called on their customer care no. 0124 643 4800 and write an e-mail support@travolook.in to get my money refunded.
They had assured me that my money will be refund within 10-15day’s via return mail. From that day to 31Dec’22, I had called a multiple times to them, but everytime I only got an response that the money will be refunded, with-in 3,4 days. But, nothing such happened.
And, I’m very upset and my mind getting disturbed. I’m tortured after listening their lies

Image Uploaded by Ankit Kumar: