| Name of Complainant | |
| Date of Complaint | July 29, 2022 |
| Name(s) of companies complained against | Travolook |
| Category of complaint | Airlines |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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Respected sir/madam,
I have booked a flight using travolook website on 7th july from mumbai to bangalore. After doing successful payment, I waited for few seconds and message came your flight tickets got cancelled due to PNR didn’t get generate. I called them at the same time. They said within 7 to 10 working days refund will be credited. Till today I have not received my refund. I am continuously calling customer service and talked to their escalation team every day but same answer they give that it is in process. Kindly wait. I have checked the Facebook profile of travolook and I found they have done the same cheating with other customers too. They don’t refund the money. Kindly help me to get my refund.
Regards,
Anjan Jyoti Bora
