Not receiving details of order

Name of Complainant Nirupama
Date of ComplaintJuly 5, 2022
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Nirupama:

I have placed an order of 2 kurtas for Rs 338 INR through classy fashion 02 website, through Instagram on 1 July 2022. Money has been deducted from my account,but details regarding order confirmation were not received.
I have messaged the official page of Classy fashion through Instagram,and have also mailed them regarding the same.
But no response was attained.
I have attached the details of transaction below.
Please look into the matter and do the needful

Image Uploaded by Nirupama:

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