Not received Refund against failed transaction

Name of Complainant Rakshak kona
Date of ComplaintDecember 26, 2021
Name(s) of companies complained against
Category of complaint Banking
Permanent link of complaint Right click to copy link
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Text of Complaint by Rakshak kona:

On 10 Dec I made transaction of Rs 1100 on phonepe application, but it’s failed and debited my money , it’s been 4th day I did not received my money back , I compain Phonepe customer care they said Amount hold with account ,contact your Bank side, I asked Bank they didn’t hold any amount .
Please help

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