Not providing invoice with IMEI number by amazon

Name of Complainant Capt Vineet Khanna
Date of ComplaintNovember 28, 2020
Name(s) of companies complained against
Category of complaint Electronic Appliances
Permanent link of complaint Right click to copy link
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Text of Complaint by Capt Vineet Khanna:

I am Capt Vineet Khanna.

I purchased nokia 3.2 from amazon. As i am serving in indian army i could check my phone for initial 15 days of delivery. Therrafter i got to know that product is defective. So i tried to sell my phone on cashify, now cashify is asking for invoice which contains IMEI number. And amazon has not provided my any such invoice. I have contacted amazon 7-8 times, everytime they ask me to wait for next 4-5 days. Nor they are returing back my money neither they are providing me bill.

 

I hope you will handle this case in letter and spirit.

Regards

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Not providing invoice with IMEI number by amazon

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