| Name of Complainant | |
| Date of Complaint | August 14, 2023 |
| Name(s) of companies complained against | myntra |
| Category of complaint | Miscellaneous |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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I have submitted a request for a product on 2 August as the fit was not correct.
I’m told the pick up will be done in 2-3 days. Its been over 12 days and nothing. More than that lies and misguiding the customer.
I have been constantly asking for help from customer service.
I have been REQUESTING Myntra for almost 2 weeks now to pick up the return! IF YOU OFFER SOMETHING TO YOUR CUSTOMERS PLEASE MAKE SURE YOU CAN EXECUTE IT.
I have been speaking to your executive almost every second day. I talked to him on 7th Aug for first time and he assured me on I will be updated till 9 August. BUT OBVIOUSLY THAT WAS NOT DONE. I SPOKE TO ANOTHER EXECUTIVE ON 9 AUGUST AT 6pm, SHE ASKED ME TO WAIT TILL FOR 24-48 HOURS.
And yet again nothing happened.
I spoke to your executive for the third time on 12th AUGUST and still no response.
The last time I contacted your executive was today i.e 14 th AUGUST and yet again I have been told to wait for another 24 or 48 hours.
I HAVE LOST ALL PATIENCE WITH MYNTRA. I know that this email will only be escalated without any action…JUST LIKE IT HAS BEEN IN THE PAST.
THIS IS THE MOST PATHETIC SERVICE EVER.
I am definitely writing about this at all consumer forums.
A DISGRUNTLED CUSTOMER.
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