Not maintaining proper account and showing Message for deactivate service

Name of Complainant Rabindra Kumar Mishra.
Date of ComplaintJune 24, 2022
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Rabindra Kumar Mishra.:

1.I am a tataplay subscriber always paid the monthly subscription amount regularly beforehand of the stipulated date of payment.
2. My tataplay ID are
1318823976 and 1107973321 and the monthly subscription amount t are 450 and 348 respectively.
3. My monthly due dates are 19th and 23rd of every month respectively.
4. I had paid the dues on 16th June 2022 and received the receipt of the said payment
with update.
5.Here are the receipt copies for reference.
A.”Tata Play ID 1318823976
Recharge Amt Rs 450
New A/c balance Rs 506
Monthly charges Rs 450
Next due date 19-Jul-22

B.”Tata Play ID 1107973321
Recharge Amt Rs 350
New A/c balance Rs 434
Monthly charges Rs 348
Next due date 23-Jul-22

Click http://bit.ly/TDLSM for Mobile app”
6. Since last two days, a message is displayed on my TV about non payment of monthly subscription and service will deactivated from 23rd June-2022 midnight.
7. I try to contact their WhatsApp service but it is a farce.
So it is a request to take this case seriously and solve this undue problem and unnecessary harassment.

Image Uploaded by Rabindra Kumar Mishra.:

Not maintaining proper account and showing Message for deactivate service

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