| Name of Complainant | |
| Date of Complaint | June 28, 2019 |
| Name(s) of companies complained against | Tikona Broadbank |
| Category of complaint | Internet Services |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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My Tikona Customer ID – 1124455448
Contact Number – 92 6675 6675
I signed up for 25mbps plan paying 3 months in advance. Sales guy fake promised me deliver amazing services, if not they’ll immediately initiate the refund process.
I gave these guys 72 hours time till now. Easy day they’re resolving it & issue is persistent every other day. Everyday I’m wasting 6-7 hours with them to resolve the problem.
Everytime, I raise a complain, they ask to wait for 4 hours, resolve it temporarily in 7-8 hours & same thing repeats next day.
I’m completely tired of the way Tikona is stealing money from consumer’s pockets even though they’re not able to deliver what they promise. I paid INR2828/- upfront without question asked.
I should be getting atleast 3MB/s data transfer speed along with 20-25mb/s download speed. I’m consistently getting 30-40MB/ data transfer only. In such a case their 25MB/s plan is just waste of time, money & energy.
Am I not supposed to cancel the contract & receive refunds? Please help.
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