Not Initiate Refund of my application for new broadband connection

Name of Complainant Abhishek
Date of ComplaintMay 28, 2020
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Abhishek:

During covid 19 situation I need a broadband connection so i can work from Home. Through social channel I got a call from Airtel on 30 April and told me we will provide new broadband connection within 3 working day after doing the verification and payment. In next day their executive came and verified my identity and I straightway do the payment. After that i follow up their executive for 7 working day and they are giving execuses/sorry. In the end I tired and told to refund my money back as I don’t want to proceed further. Their executive told me but he doesn’t initiate it. I used twitter/gmail but I haven’t not get any response.

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Not Initiate Refund of my application for new broadband connection

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