Not giving Refund and Harassing

Name of Complainant Deepthi
Date of ComplaintMarch 16, 2022
Name(s) of companies complained against
Category of complaint Medical
Permanent link of complaint Right click to copy link
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Text of Complaint by Deepthi:

I have received only partial items in my recent order- EP2769758 from dhani pharmacy.

I ordered 6 boxes each contains four 5 ml bottles of deksel neo syrup. They have sent only one box and one 5ml bottle.

Order amount is Rs. 1619/-
They have sent me the products costing around Rs. 250/-

I have been raising this issue since 20 days and i don’t get my refund or any update. They’re saying that they have processed complete order.

I am pissed calling them multiple times and following up without any resolution. It’s totally like harassment that they’ll disconnect the call without any resolution.

I can’t loose my money simply. Please help me to get this amount back.

Tickets I have raised and every proof I am attaching here.

Image Uploaded by Deepthi:

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