Not Give Proper Information/Service And Disconnecting Calls and waste of my time

Name of Complainant RAJESH
Date of ComplaintFebruary 2, 2019
Name(s) of companies complained against
Category of complaint Entertainment
Permanent link of complaint Right click to copy link
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Text of Complaint by RAJESH:

Acording to TRAI information I was choose my packages(tata sky account-subscriber id-1246508707) on 01-02-2019 at 10:15AM and my request id is-635244017.But Up to now i didn’t get my selected packages. When I was Contact first time i.e 01-02-2019 evening at nearly 9:00pm With TATA SKY-Customer care they told me server busy wait up to morning and then second time 02-02-2019 morning nearly at 08:35am they told me it’s take some time please wait up to evening automatically the packages are update, when i was check at evening time nearly at 08:45pm packages are not updated and then i was contact with tatasky one guy his name was VINODHKUMAR  he told me if you want urgent basis then you can contact tatasky dealer in your area (what a beautiful answer…Bloody…) how they told like that and then i was argued about that he was disconnect my call and then after 15-minutes i was called again tatasky my good time this was the SAME Guy MR.VINODHKUMAR respond and then he told me 02-02-2019 at 09:03PM your package will activated wait up to that time but in that time the time was 09:10Pm again he was given beautiful answer and then i was asked about my complaint number he told me (1aj267-I think it was fake) and again he told me the complaint number will get your registered mobile number, i was not get the message again he was disconnect my call.So Please Do Proper Action About this and Give Proper Service to Customers.

Thanks

Rajesh

 

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Not Give Proper Information/Service And Disconnecting Calls and waste of my time

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